The quality of our service is a priority for us, because is directly related with our customer satisfaction and therefore is our main goal.
As a proof of this, we have implemented a Quality Management System (QMS) certified by Bureau Veritas according to ISO 9001:2015. UNE EN ISO 9001:2015 . We participate in external international quality assurance tests (EQA). We are confident that this QMS offers a guarantee and added value to individuals and entities for which we work every day.
We are licensed as Genetic Diagnostic Center by the Health Bureau of Madrid Region Government (Nº CS12137)
In 2016 we were recognized as an innovative SME by the General Direction of Innovation and Competitiveness of the Ministry of Economy and Competitiveness
In Secugen we have policies of family reconciliation and gender equality to improve the satisfaction of our employees from the conviction that they also have an impact on the quality of our work.